1. Introduction
Gen Designs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered UI prototyping platform. By using the Service, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and profile details
- Payment Information: Billing details processed securely through our payment provider
- Project Content: Design prompts, project names, and generated designs you create
- Communications: Support requests, feedback, and correspondence with us
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Features used, interactions, session duration, and navigation patterns
- Technical Data: IP address, approximate location, referring URLs
- Cookies: Session cookies and analytics tracking (see Section 9)
3. How We Collect Information
We collect information through:
- Direct Collection: Information you provide during registration, profile updates, or support requests
- Automatic Collection: Data collected via analytics tools and cookies when you use the Service
- Third-Party Authentication: If you sign in using Google or GitHub, we receive basic profile information from those services
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process your transactions and manage your account
- Generate AI-powered designs based on your prompts
- Send service-related communications (account updates, security alerts, transactional emails)
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience and product features
- Detect, prevent, and address security issues, fraud, or technical problems
- Comply with legal obligations and enforce our terms
5. AI and Your Data
Our Service uses AI models to generate designs based on your prompts. Important information about AI processing:
- Your prompts are sent to AI service providers (via OpenRouter) to generate designs
- We do not use your designs or prompts to train AI models without your explicit consent
- Generated designs are stored in your account and are not shared publicly unless you choose to share them
- AI prompts may inadvertently contain sensitive information—please avoid including personal data in prompts
6. Third-Party Services
We use the following third-party services to operate and improve our platform:
- DodoPayments: Payment processing. Privacy Policy
- Supabase: Database and storage. Privacy Policy
- PostHog: Product analytics. Privacy Policy
- Resend: Transactional email delivery. Privacy Policy
- Sentry: Error monitoring and tracking. Privacy Policy
- OpenRouter: AI model routing for design generation. Privacy Policy
Each service processes data according to their respective privacy policies linked above.
7. Information Sharing
We may share your information with:
- Service Providers: Third-party vendors who assist us in providing the Service (as listed in Section 6)
- AI Providers: To process your design generation requests
- Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your data may be transferred as part of that transaction
We do not sell your personal information to third parties.
8. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit (TLS/SSL), secure authentication mechanisms, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Essential Cookies: Required for the Service to function (authentication, security)
- Analytics Cookies: Help us understand how users interact with the Service (via PostHog)
You can control cookies through your browser settings. Note that disabling essential cookies may affect Service functionality.
10. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Upon account deletion or request, we will delete or anonymize your data within 30 days, except where we are required to retain certain information for legal obligations, dispute resolution, or enforcement of our agreements.
11. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
11.1 General Rights
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of processing
- Portability: Receive your data in a portable format
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
11.2 GDPR Rights (EEA Residents)
If you are in the European Economic Area, we process your data under the following legal bases:
- Contract: Processing necessary to provide the Service you requested
- Legitimate Interests: Processing for our legitimate business interests (analytics, security, improvement)
- Consent: Processing based on your explicit consent
- Legal Obligation: Processing required by applicable law
11.3 CCPA Rights (California Residents)
If you are a California resident, you have the right to:
- Know: What personal information we collect and how it is used
- Delete: Request deletion of your personal information
- Opt-Out: Opt out of the sale of personal information (we do not sell your data)
- Non-Discrimination: Not be discriminated against for exercising your rights
To exercise your rights: Contact us at hello@gendesigns.ai. We will respond to your request within 30 days.
12. Children's Privacy
Our Service is not intended for children under 13 years of age (or 16 years in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.
13. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses to ensure your information remains protected in accordance with this Privacy Policy.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. For material changes, we will notify you by posting a prominent notice on our website or sending an email to registered users at least 30 days before the changes take effect. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: hello@gendesigns.ai
